Shoes

Trev and I got married about two months ago and for the celebration, we decided to get him a new pair of shoes. Not that is old ones were "bad". . . they were just, as we say, "comfortable".
Anyway, we made our way over to Famous Footwear in Layton and picked him up a lovely black pair of Steve Maddens. He liked them so much that we go the brown pair too. . . good work, Steve.
Anyway, after about five to ten wears of the shoes, we noticed a small split between the leather and the sole developing. WHAT?!?!? Normally I wouldn't panic because it would be a week later and we'd just take the shoes back with the receipt. But these were really dressy shoes so Trev hadn't worn them much but it was over two months later and we had no receipt. What store takes anything that has been worn back after two months with no receipt? No store. We decided to take a gamble anyway and head over to the Famous Footwear.
We walked in and no sooner had I gotten the story about the "shoe tearing and two months and. . ." did the sales girl look up at me and say "I am so sorry that you had to deal with this and had to come back in here. Would you like your money back or an exchange?" WHAT??? Seriously? Yeah, she was that nice.
I normally wouldn't blog about such an experience but in a world where good service is hard to find, this was completely refreshing and a kind act of service. More people should be like this. Why? Not just because it's the right thing but because there is money in being nice! Now, when I need shoes, can you bet where I'm going first? You got it!
Here's to you, Famous Footwear Girl. You made a difference.